SRDN/03 — ABOUT EST. 2007 · DELHI NCR

19 years of infrastructure.
Now fused with AI.

SRDN started as a Microsoft-certified IT shop in Delhi NCR. Two decades later, we're doing what we've always done — keeping ambitious businesses running — only now the stack includes Claude, MCP and a much better caffeine supply.

02THE STORY

We've been the team behind the wall sockets for a long time.

Founded in 2007 as a small infrastructure firm, we spent the first decade running data centres, migrating SAP estates and getting paged at 3am. The boring, important work that keeps Indian SMBs and enterprises actually online.

In 2023, when MCP shipped and Claude got useful, we did what most agencies didn't — we rebuilt our practice from the ground up. AI agents now sit on top of the same infrastructure we've been running for years, talking to the same CRMs and ERPs we've been integrating since you could fit a database on a single laptop.

That's the unfair advantage: we know your stack already, because we built half of it.

03TIMELINE

Two decades, three eras.

  1. 2007

    Infrastructure era

    Founded in Delhi NCR. On-prem servers, Windows Server, networking, support contracts. Trial by fire on banking and manufacturing accounts.

  2. 2014

    Cloud migration

    Microsoft Gold Partner. First Azure migrations. AWS shortly after. We watched physical servers leave datacentres for the last time.

  3. 2019

    Multi-cloud + DevOps

    Three-cloud practice. Terraform, CI/CD, FinOps. 24/7 NOC built in-house. Custom app development becomes a service line.

  4. 2023

    AI-native

    Practice rebuilt around Claude, GPT-4o and the MCP standard. First production AI agents shipped to long-time clients in retail and manufacturing.

  5. 2026

    Today YOU ARE HERE

    100+ active clients across India. Six service lines. AI agents handling millions of customer interactions per month, on infrastructure we still run ourselves.

04HOW WE THINK

Four operating
principles.

We're not a slide deck. These are the rules we hire against, fire against, and write into every statement of work.

P/01

Working software > written software.

A demo by Friday week three is non-negotiable. We'll cut scope before we cut a delivery.

P/02

Production from day one.

No "POC mode." Auth, logging, monitoring, backups — every prototype ships with the boring parts wired up.

P/03

Boring tech, exciting outcomes.

Postgres, Node, React, n8n. The mainstream stack — chosen so your team can take over the codebase.

P/04

We pick up the phone.

Real engineers, real Slack, real WhatsApp. Under-4-hour response is the floor, not the ceiling.

05CLIENT STORIES

Trusted across India.

>
The AI agent SRDN built handles 70% of our customer queries on WhatsApp automatically — fully integrated with our CRM.
AK
Arjun Kumar CTO · E-Commerce Platform · Gurugram
>
Their MCP integration connected Claude directly to our database. Our team now queries 3 years of data in plain English. ROI was immediate.
PS
Priya Sharma Operations Head · Manufacturing · Delhi
>
Azure migration was seamless — zero downtime. Three years later SRDN's managed support keeps everything running perfectly.
RV
Rohit Verma IT Director · Infrastructure · Noida
06TRUSTED PARTNERSHIPS

Certified, audited,
vouched for.

Tier-one partnerships mean better licensing, faster escalations, and direct access to engineering at the platforms we deploy.

Want to see
how we work?

Book a 30-minute call. We'll walk through a recent build live — code, architecture, costs and what we'd do differently next time.